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Privacy Policy

At Velocity, we are committed to protecting your privacy, and we have created this Privacy Policy as part of our Terms of Service to explain what information we collect, how your information is collected, and how we may use it on our website


As you will see in the Policy, we only use the information collected to improve our services for our users. If after reviewing the Policy you have any further questions, please contact us


1. Information We Collect


Information you provide to us: 

When you connect Velocity to Vincere, you authorize Velocity to connect to your Vincere account through Vincere’s API. For performance purposes we may cache data from your Vincere account. Your data will not be shared, disclosed, resold and will not be used for any other purpose except for providing our service to your Vincere account. 


Information from your use of Services: 

This information may include IP Address, location information, date and time, browser type, and any other action you might have taken to use and while using the Services.


When you use Velocity, we store "cookies," which are strings of code, on your computer. We use those cookies to collect information about when you visit our Website, when you use the Services, your browser, your operating system, and other similar information. Most browsers allow you to block and delete cookies. However, if you block our cookies, our Services may not work properly.


Third Party Cookies:

The use of cookies by third parties is not covered by our Privacy Policy. We do not have access or control over these cookies. Third parties use session ID cookies to make it easier for you to navigate our Websites. We use third-party services to provide the necessary hardware, software, networking, storage, and related technology required to run and improve our Services.


2. How We Use Your Information

  1. To authorize your Vincere account.

  2. To provide customer support.

  3. To transfer your information in the case of a sale, merger, consolidation, or acquisition.

  4. To better understand your needs and interests.

  5. To personalize your experience.

  6. To improve our services and our products.

  7. To send you updates and alerts and to contact you about your account.

  8. To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.


3. How We Share and Disclose Your Personal Information

While we never share your personal information with non-affiliated companies, we may share your personal information in the following ways:


  1. We may share information with service providers who provide necessary services to Velocity and to strategic partners who help us market Velocity.

  2. To provide customer support.

  3. When we have your permission to share your information.

  4. When we have given you prior notice that the information will be shared.

  5. When we are required by law, or legal process to disclose that information – such as a valid court order or a valid subpoena. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a valid government request.

  6. To enforce our terms and conditions or to protect our operations or users.

  7. If a transfer of your information is required under the terms of a reorganization, merger, or sale of the company.

  8. When we determine that information is aggregate information or other information that does not identify you.


4. Public Information and Third Parties


We are not responsible and this Privacy Policy does not cover your use of any third-party widgets, features, or websites or links to third-party websites or services. We encourage you to read the privacy policy of any third-party site you visit or service you use carefully.


We may publish customer testimonials on our website, which may contain personal information. We obtain consent to post the customer’s name along with their testimonial. To request the removal of your personal information from a testimonial, please contact us here.


5. Security

We take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.


We follow generally accepted industry standards to protect your information, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


Correcting and Updating Information


If you are our customer and would like to access or delete information that you provided, you may do this by signing in to Velocity and making the change or by contacting us here. We will respond to your request within 30 days. We may decline to process unreasonable requests or requests that are not otherwise required by local law.


We retain your information and data that we process on your behalf as long as your account is active, as needed to provide our Services, and as necessary to comply with our legal obligations and resolve disputes.


We have no direct relationship with third parties with whom our users may interact using the Services. Any such party who would like to amend or delete data which may be stored in the Services should direct his or her request to the applicable Velocity user acting as the “data controller” for such information. 


Any such party who no longer wishes to be contacted by a Velocity user, should contact that Velocity user directly.


Updates to this Privacy Policy


We reserve the right to modify this privacy statement at any time, so please review it frequently.


Effective Date

This Privacy Policy has the same Effective Date as our Terms of Use.



If you have any questions or concerns about our Privacy Policy please contact us at


Last updated on 07 Jan 2020

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